Please see "Cancellations" below for more info. If you have not received tracking info within 3 days after the lead time posted at the top of the product page, please contact us at Once an order has shipped, cancellation will not be permitted. If you will not be home at time of delivery, please contact and we will work to arrange a will-call pick up at your nearest UPS or FedEx location.Īn email with tracking info will be sent to the customer within 24 hours of the order being shipped. If customer does not order a liftgate, and refuses delivery due to not being able to unload the product, it will result in the customer being charged for return shipping & original free shipping. Residential liftgate service is available for an additional $75, and ensures that a special truck capable of lowering your product to ground level is used to deliver your product. If you don't order a liftgate you will need to be prepared to unload the product from the truck and haul the item(s) into your home. This means that the truck driver stops in front of your home and you unload the cargo at the back of the truck. We do not ship to APO/FPO or PO BOX addresses.ĭepending on the size of the item(s), a freight carrier may be used.Īll commercial bounce house orders are delivered curbside via freight shipping. ![]() Most shipments are shipped via FedEx or UPS. This is located at the top of the product page right below the "Add To Cart" button. Once the product(s) ordered are ready for shipment, the item(s) will be shipped.Īll orders are shipped within the lead time posted on the product page. If the item ordered is out of stock, on backorder, or otherwise unavailable, The Outdoor Play Store will let the customer know via email. Once the order is received, The Outdoor Play Store immediately reaches out to its suppliers to confirm the item ordered is in stock and ready for shipment. This means that The Outdoor Play Store has received the order in the system. Once an order is placed, a confirmation email will be sent. If you are outside of the continental USA and would like to place an order please contact us at Confirmation If they are a small or family-owned company, they might actually have really strong, green practices, but they just don’t have the marketing language to reflect it on the website.All orders to the lower 48 continental United States ship free. If the information is not provided, go ahead and reach out to their customer service to ask. ![]() For instance, learn if they use wood sourced locally or from sustainable sources, such as those with Forestry Stewardship Council (FSC) certification. If you want to take it one step further, take time to read about the companies and learn about their practices. You'll also want to factor in walking space around the swing set, as well as the landing area for features like slides.īy choosing a wooden swing set, you’re already taking an important step towards a more sustainable structure in your yard compared to a plastic toy. In addition making sure you know the length and width of your yard, also consider the height of anything overhanging the area, like tree branches. ![]() When making any large purchase, it's always a good idea to measure your space before shopping. If the product seems flimsy, rickety, or has any visible cracking or defects, return it. However, it's important to check the weight limit for a swing set, as not all swings are designed for bigger kids or adults. What to Look for in a Wooden Swing SetĪll toys sold in the United States are required by law to meet ASTM standards for safety. ![]() If you want a play set with lots of different activity areas, our top pick is the Orangutan Fort. If you’re looking for a simple swing set that’s good for both kids and adults, consider the Jack and June Jungle Swing Set.
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